Applications for the Low-income Home Energy Assistance Program (LiHEAP) will be accepted from November 5 through December 14 by appointment only. Applicants must be a resident of Bourbon, Fayette, Harrison or Nicholas County, with household income at or below 130% of the federal poverty level.

List of Docs to Bring

Failure to bring all required documentation with you to your appointment will delay your assistance. We require below documents:

  • Social Security card(s) or official documentation with social security numbers (or Permanent Resident/Green Card) for everyone living in the household
  • Most recent utility bill or verification from your landlord that your heating utility expense is included in your rent. If you participate in the Pre-Pay Electric Program, your utility statement that includes the utility's name, your account number, and the name on the account.
  • Proof of household income from the previous month or proof of zero income including these examples:
    • Check stubs (MUST have all check stubs showing pay dates and gross income for the calendar month prior to your appointment date and verification that you did not receive the maximum number of checks issued by your employer)
    • OR, Current SSI/Social Security Award letter or Current Food Stamp Award letter
    • OR, Unemployment Check Stubs
  • Examples of items which cannot be accepted are previous LIHEAP applications, bank statements, copies of benefit checks, and 1099 tax forms. We cannot accept K-TAP letters or Medical Coverage Letters as proof of other income.
  • All individuals 18 or over in the household with no income - and no way to document that status such as a Food Stamp Award letter - will need to complete a Proof of No Income Form or Unearned Income Statement.

Please note after reviewing your documents we may request additional information to complete your application.


Community Action Council prevents, reduces, and eliminates poverty among individuals, families, and communities through direct services and advocacy.

Locations of Community Action Council Energy Assistance sites

  • Fayette West Center, 1902 Cambridge Drive, Lexington, KY 40504
  • Russell School Community Services Center, 520 Toner Street, Lexington, KY 40508
  • West End Center, 913 Georgetown Street, Lexington, KY 40511
  • Winburn Center, 1169 Winburn Drive, Lexington, KY 40511
  • Wesley's Place, 1414 Main Street, Paris, KY 40361
  • Harrison County Center, 216 Old Lair Road, Cynthiana, KY 41031
  • Nicholas County Center, 2323 Concrete Road, Suite A, Carlisle, KY 40311

Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email. In addition, you will also receive a phone reminder the day before your appointment.

Appointments can be changed or canceled at any time on this website. You can also make or cancel an appointment at any time (24/7) using our automated phone system by dialing (859) 300-6960 and following the instructions.