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View/Cancel upcoming appointments here.
Schedule your appointments here.
Thank you for visiting the Council's Online Appointment Scheduler to schedule an appointment for assistance through the Low-Income Home Energy Assistance Program (LIHEAP).
LIHEAP is available in all Kentucky counties, but this scheduler is only for Bourbon, Fayette, Harrison, and Nicholas counties.
To find the Community Action Agency responsible for LIHEAP in your county, visit commaction.org/LIHEAPKY. You must apply in your county of residence.
Applications for assistance will be accepted on a first-come, first served until funds are exhausted. If no appointments are available, walk-ins will be accepted at the centers listed below.by appointment only and are dependent on the availability of funds.
To receive assistance from this agency, an applicant must be a resident of Bourbon, Fayette, Harrison or Nicholas County, must provide the required documentation, and meet the income guidelines.
The Fall Subsidy portion of LIHEAP DOES NOT require a past due, disconnect, or eviction notice. Those elements are only required for the Winter Crisis portion of the program.
Failure to provide all required documentation will delay your assistance.
Please note after reviewing your documents we may request additional information to complete your application.
| 2026-2027 LIHEAP Income Eligibility Guidelines | |
| Household Size | Monthly Income |
| 1 | $1,995 |
| 2 | $2,705 |
| 3 | $3,415 |
| 4 | $4,125 |
| 5 | $4,835 |
| 6 | $5,545 |
| 7 | $6,255 |
| 8 | $6,965 |
| The gross household monthly income for LIHEAP Fall Subsidy must be at 150% of poverty. For each additional household member above 8, add $710.00 to the monthly income limit. | |
Community Action Council prevents, reduces, and eliminates poverty among individuals, families, and communities through direct services and advocacy.
Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email. In addition, you will also receive a phone reminder the day before your appointment.
Appointments can be changed or canceled at any time on this website. You can also make or cancel an appointment at any time (24/7) using our automated phone system by dialing (859) 300-6960 and following the instructions.